Step 1. Put the desired item and quantity in your shopping basket.

Step 2. Click on the shopping basket symbol.

Step 3: Check your order and click on checkout.

Step 4. Confirm your delivery details and payment method and complete the payment.

As soon as your order has been dispatched, we will send you an email with a tracking code.

Once an order has been placed, our automated systems immediately prepare it for dispatch. Unfortunately it is not possible to cancel an order once it has been placed. If you have any concerns about the product you have received, we offer a simple returns process. You have the right to return your order within 30 days of receipt and receive a full refund.

Yes, you can take advantage of more than one discount at the same time. The use of the discount is also subject to the terms and conditions of the discount code.

Our size chart is a general guide to recommend the size we believe is best, but please be aware that some garments may fit differently depending on the style. If you have any questions about specific sizes, please contact us so that we can ensure you are happy with your decision.

We sell products that we believe to be of high quality and reliability. Before we ship each product to our customers, our employees carefully inspect the products to ensure high quality.

We accept Visa, MasterCard, Maestro, American Express, Shop Pay, Apple Pay and Google Pay.

For credit cards, please note that the billing address you provide when you place your order must match the billing address on file at your bank, otherwise our system may consider it fraudulent.

It usually takes a few days to prepare your goods for delivery. The delivery time depends on the shipping method. For more information, please visit our delivery policy page.

Orders are usually delivered within 9 to 13 working days. For more information about your location, please visit our delivery information page. As soon as your order is on its way, we will send you an email with tracking information. Please note that during peak season, delivery times may be affected when some carriers experience unexpected transportation delays or experience slight delays in providing tracking information.

Because some packages are shipped internationally, you may not see updates through local couriers until the package has cleared local customs and been approved for entry into your country. If your order is still within the estimated delivery time frame, please wait patiently. Once this process is complete, you will be able to see updates in the tracking.

Ask your neighbours if they have your package. Contact the courier for more information and, of course, you can also ask us for help.

This is usually due to an incomplete or incorrect delivery address, or because the courier does not have access to the delivery location.

Once your goods have been delivered, we are no longer responsible for any theft, loss or damage to the goods. If your tracking number indicates that your package has been delivered but you have not received it, please allow an additional 1-3 days for delivery before contacting your local carrier for more information.

We operate a 30-day returns policy, which means you have a maximum of 30 days from the date you received all your purchases in the same order to request a return. For more information about our returns policy, please visit our returns policy page.

Please contact us as soon as possible. Please email us with your order number and detailed information about the problem and send us pictures if there are any quality issues: info@clover-avenue.com.

Once your return has been processed and returned to us, it can take up to 10 days for the refund to reach your bank account. As always, when it comes to important matters, we are keen to keep you informed. We will send you an email as soon as we have received your return package and your refund is on its way to your bank account. If you have not received an email from us within 28 days, please do not hesitate to contact us.

Unfortunately, we are not able to offer an exchange at this time, but you can place a new order and initiate a return. Your refund will be processed once we receive the returned package.